Your experience matters to us. We care deeply about your satisfaction and want to hear your thoughts about our services and team. Whether you’re a patient, a family member, part of our staff, or a volunteer, we welcome your feedback. If you have any concerns or complaints, please share them with us online or by phone.Â
We understand that speaking up can be difficult, so we offer the option for you to remain anonymous. Your voice helps us create a better, more compassionate healthcare environment.
Or contact our Chief Compliance Officer, Maria Valdez, directly at (323) 268-9191 ext. 4521.
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The inclusion of hyperlinks to external sites does not constitute endorsement by Via Care Community Health Center of the linked website or the information, products, or services contained therein.
Via Care Community Health Center accepts all patients regardless of insurance or financial status. Via Care offers a sliding fee discount schedule to all patients for all of our services. We also accept the following forms of insurance: Medi-Cal, Medicare, Covered CA, Family PACT, and Private Insurance.
Via Care Community Health Center provides services without the imposition of any durational residency requirement or requirement that the patient be referred by a physician.
Via Care is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n) for purposes of medical malpractice claims and, as such, qualified for protection under the Federal Tort Claims Act.