Your experience matters to us. We care deeply about your satisfaction and want to hear your thoughts about our services and team. Whether you’re a patient, a family member, part of our staff, or a volunteer, we welcome your feedback. If you have any concerns or complaints, please share them with us online or by phone.
We understand that speaking up can be difficult, so we offer the option for you to remain anonymous. Your voice helps us create a better, more compassionate healthcare environment.
Or contact our Chief Compliance Officer, Maria Valdez, directly at (323) 268-9191 ext. 4521.
All Via Care offices will be closed in honor of the holiday.
We will resume regular business hours on Friday, January 2nd, 2026.
For any emergencies, please call 911.
For any non-urgent medical needs, please call us at (323) 268-9191. An after hours phone service can connect you with a provider within 30 minutes.
If you or a loved one are in need of support, please contact the Suicide & Crisis Lifeline at 988.
