Via Care’s team of enrollment specialist are here to help you enroll, renew, and maintain your insurance coverage, understand you’re benefits, dispute wrongful terminations of coverage, and change your primary provider.
The Via Care enrollment team is also committed to securing all benefits available to you and your family.
We offer enrollment assistance for the following forms of insurance:
For all programs, you will need to provide:
Even if you didn’t previously qualify, the Affordable Care Act has made more people eligible for Medi-Cal. You may be eligible if:
There are other circumstances where people qualify for Medi-Cal. Please talk to one of our enrollers to see if you qualify.
Medi-Cal renewals happen annually. If you’ve received a renewal packet from your Medi-Cal provider, you are due for renewal.
You only have a 90-day grace period to complete your renewal once it’s due. If you miss the deadline:
Via Care’s enrollment team can assist you from start to finish with your Medi-Cal renewal. Call us today to make an appointment with an enrollment specialist to begin the process.
Find out when your Medi-Cal renewal is due by calling the Medi-Cal Renewal line at 424-405-5909 or 888-999-7671.
If you have not received a renewal packet, it may be that your information needs to be updated with Medi-Cal. Please call us and we can handle those changes for you.
Covered California is a private health insurance exchange that was established through Affordable Care Act legislation for individuals and families not eligible for Medi-Cal. This program allows California residents to purchase quality health insurance plans to fit individual and family needs.
The cost of each insurance plan is based on certain factors, including family size and income. Find out if Covered CA is right for you and your family by speaking with our enrollment team today.
Via Care proudly offers enrollment assistance with Medicare and Medicare advantage plans through our network of licensed insurance agents. Via Care works together with local insurance agents to offer a simple, fully managed Medicare enrollment process.
Beyond insurance benefits, our enrollment specialists get to know your full situation to ensure you receive all benefits you are entitled to.
Most Medicare managed care plans offer the below supplementary services:
We also offer free medication delivery through the Via Care pharmacy.
Please submit your contact information below to be contacted by a Via Care enrollment specialist. Our English and Spanish speaking enrollment team can assist with enrollment for any of the above listed benefits programs.
All Via Care offices will be closed in honor of the holiday.
We will resume regular business hours on Friday, January 2nd, 2026.
For any emergencies, please call 911.
For any non-urgent medical needs, please call us at (323) 268-9191. An after hours phone service can connect you with a provider within 30 minutes.
If you or a loved one are in need of support, please contact the Suicide & Crisis Lifeline at 988.
