Patients & Visitors

Patient Portal

The Via Care Healthcare Support Portal facilitates better communication with your provider’s office by providing convenient 24/7 access from the comfort and privacy of your own home or office. The patient portal is a secure, convenient, and easy way to access your health information.

Feel empowered to:

The Via Care Patient Portal is available on mobile via the FREE healow app on the Apple app store and the Google Play store.

Use practice code: EDDDBD

Healow Frequently Asked Questions

Signing up is easy – follow the steps above, and we’ll email you a secure login. You can customize your username and password after your initial login. Access your portal whenever you need, from any web browser or our mobile app.
You can reset your username and/or password on the app or Portal. You can also call our front desk for assistance.
You can receive technical support on both the Portal and the app. Additionally, you can reach out to a member of our team or visit the Healow Help Center by clicking here.
We’re committed to providing you with the information you need to make informed decisions about your health. We personalize our approach to ensure you have the most relevant and helpful information on both the Healow patient portal and the mobile app. If you’d like to learn more about the complete list of resources we offer, our team is always happy to answer your questions.
Yes, your information is completely secure. We protect it with a username and password or PIN of your choice, plus SSL encryption for added peace of mind.
No. We believe in empowering our patients. That’s why we offer free access to our Portal and Healow app, making it easier for you to stay connected and informed about your health.
Via Care Logo

CLINIC CLOSURE

All Via Care offices will be closed in honor of the holiday.

We will resume regular business hours on Friday, January 2nd, 2026.

For any emergencies, please call 911.

For any non-urgent medical needs, please call us at (323) 268-9191. An after hours phone service can connect you with a provider within 30 minutes.

If you or a loved one are in need of support, please contact the Suicide & Crisis Lifeline at 988

Keep your coverage. Renew your Medi-Cal today.