Wildfire Resource Guide

As the wildfires continue across Los Angeles County, we want you to know that Via Care is here to support you during this difficult time. Your health and safety are our top priority, and we’re committed to providing the resources you need during this challenging time.

We have gathered the resources below to help those affected by the local wildfires. These resources are just some of the organizations and authorities working to assist those impacted by the natural disaster.


Financial Assistance:

Apply for Individual Federal Disaster Assistance with FEMA

An accessible video of how to apply for individual assistance with FEMA is also available.

FACT SHEET: Citizenship Status and Eligibility for Disaster Assistance

Apply for Assistance for Open Air Emergency Workers through Inclusive Action

Create a GoFundMe Page

FEMA’s Guidance for Accepting Disaster Donations

Apply for Federal Disaster Assistance for Small Businesses

Apply for State of CA Unemployment Benefits if you Lost Your Job

Locate a Disaster Recovery Center Near You


Housing:

Evacuation Shelters:

  • Ritchie Valens Recreation Center โ€“ 10736 Laurel Canyon Blvd., Pacoima, CA 91331
  • Westwood Recreation Center โ€“ 1350 Sepulveda Blvd., Los Angeles, CA 90025
  • Pasadena Civic Auditorium โ€“ 300 East Green Street, Pasadena, CA 91101
  • Pomona Fairplex (Gate 3) โ€“ 1101 W McKinley Ave, Pomona, CA 91768
  • Stoner Recreation Center โ€“ 1835 Stoner Ave, Los Angeles, CA 90025
  • Bob Hope Patriotic Hall โ€“ 1816 South Figueroa St. Los Angeles, CA 90015
  • Van Nuys-Sherman Oaks Rec Center โ€“ 14201 Houston St, Sherman Oaks, CA 91423

Text โ€œSHELTERโ€ and your ZIP code to 43362 for the nearest open shelters.

Apply for free temporary housing for those displaced courtesy of Airbnb and 211

Locate open shelters and disaster relief near you courtesy of the Red Cross

HUD’s Housing Counseling Program to helps families obtain, sustain and retain their homes

Tips for working with your mortgage servicer on forbearance relief

See a comprehensive list of housing and other resources compiled by the Los Angeles Homeless Services Authority

View a list of hotels open across Los Angeles and what kind of discounts they are offering to displaced individuals created by the Los Angeles Hotel Association

Visit YMCAs for FREE child care, showers, WI-FI, and essential services

Visit LA County Libraries for FREE N95 masks, WI-FI, public-use computers, children’s educational materials, and other resources


Food:

Locate your local LA Regional Food Pantry

Find a World Central Kitchen Meal Distribution Site

Sign up for CalFresh food benefits

Apply for the CA Women, Infants, & Children Supplemental Nutrition Program


Insurance Assistance:

Resources to Help Wildfire Victims from the CA Department of Insurance

KCRW’s Cheat Sheet on How to Make an Insurance Claim after a Disaster

Top 10 Tips for Making an Insurance Claim – ENGLISH

Top 10 Tips for Making an Insurance Claim – SPANISH

Tips to Avoid Insurance Scams


Healthcare:

Via Care is providing medical and behavioral health care services at Santa Anita Park for those affected by the wildfires. Look for our mobile unit pictured below.

Santa Anita Park – 285 W. Huntington Drive, Arcadia, CA 91007

Via Care is also offering telehealth and in-person appointments at all clinic sites. The Via Care Urgent Care has same-day availability for medical care. We accept walk-in visits at all of our sites. See a full list of our clinic sites and hours.

Free 24/7 virtual medical care from Teledoc for Southern California residents affected by the wildfires

Disaster Distress Hotline – (800) 985-5990

Contact the Suicide & Crisis Lifeline by calling or texting 988

CalHOPE Warmline – (833) 317-4673

Contact the Crisis Text Line by texting LA to 741741

Information on Mental Health and Stress after an Emergency


Pharmacy:

The Via Care Pharmacy is providing medications free of charge to those who have lost or do not have access to their medications due to the wildfires. We can also arrange telehealth visits to assist with prescription refills. Please contact the Via Care Pharmacy for more information.

Via Care Pharmacy
(323) 268-9191
615 S. Atlantic Blvd. Los Angeles, CA 90022

GoodRx is offering free telehealth visits to Angelenos with the promo code LA-GOODRX-CARE.

We have also located pharmacies that are open near the affected areas. Open pharmacies near Altadena:

Rite Aid

1421 East Washington Boulevard, Pasadena CA 91104  

(626) 296-0245 

Walgreens 

670 N Lake Ave, Pasadena, CA  91101 

(626) 585-8926 


CVS

900 N Lake Pasadena CA, 91104  

(626) 794-4714

Open pharmacies near Pacific Palisades:

CVS

500 Wilshire Blvd, Santa Monica, CA 90401

(310) 260-9889


Transportation:

Metro has suspended fare collection systemwide while the fires continue.

View Metro service interruptions due to the wildfires.

Uber is offering a $40 credit on rides to an active shelter or resource center using the promo code WILFIRE25 in the wallet section of your Uber app.


Child Care:

YMCA is offering free child care for children of first responders, essential workers, and families impacted by the wildfires. Limited spaces are available.

LA County Parks & Recreation Department is providing youth and teen support and camps to families affected by the wildfires.


Utilities:

Sign up for outage alerts with Southern California Edison.

SoCalGas is restoring service to customers that have not been directly affected by the fires.

LA Department of Water and Power is distributing free water bottles to those affected by DO NOT DRINK notices.

AT&T is offering unlimited data, talk, and text in wildfire areas.

Verizon will wave talk, text, and data charges for customers in counties affected by the wildfires.

T-Mobile is offering free Wi-Fi connectivity, device charging, and โ€œpower packsโ€ containing charging supplies.

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